


Biwak
The Biwak mat is a lightweight, compact backpacking mat with high-density PU foam, durable TPU coating, rounded corners, 2-way valve, and pump-bag style storage, offering easy setup and comfortable sleep outdoors.
đ Biwak Set includes 2 Biwak mats.

Biwak

Light & Compact
Light & Compact


Pump BagâStyle Storage Bag
Pump BagâStyle Storage Bag


The Rounded-Corner Design
The Rounded-Corner Design


Durable TPU Coating
Durable TPU Coating


Safe PU Foam Material
Safe PU Foam Material

2-Way Valve

Compact Packing Size

How to Use the 2-Way Valve

Air Inflation

2-Way Valve

Air Release
Component
Specifications
Level Up Your Comfort

Aircell Pillow
Aircell Pillow


Spring Pillow
Spring Pillow

Shipping FAQ
Check the most common FAQ about Bigtent Direct/Explore
What is Bigtent Direct?
Bigtent Direct means your order is delivered by air, straight from our overseas partnerâs warehouse to your address, at a shipping rate thatâs much lower than typical proxy services.
Benefits at a Glance
đ Get high quality outdoor gear that are difficult to get in North America, yet trusted and popular in the Asian camping scene.
đ° Unbeatable shipping cost â Tier-based fees set far below standard air freight or proxy service rates.
âïž Fast air delivery â Get your order in just 5â10 business days.
đŠ Transparent pricing â Predictable, tier-based shipping fees.
đ Direct-to-you pricing â instantly conveys the benefit (no middlemen, no mark-ups).
Duties & taxes
đ Customers may need to pay import duties and fees upon delivery (not at checkout).
đšđŠ Most Korean-made items are duty-free to Canada under the FTA.
đșđž For U.S. orders, an estimated tariff is prepaid at checkout to avoid unexpected customs issues.
Tracking
â±ïž A tracking number is issued via your email as soon as your package leaves the overseas hub in South Korea.
More Details
Bigtent Direct(BD) has a separate policies: See BD Policies
What is Bigtent Explore?
Your order is consolidated weekly at our overseas hub, shipped together to Bigtent Canada, and then delivered just like a local package in Canada, a cross-border delivery to the U.S., or an international delivery for customers elsewhere.
Benefits at a Glance
â Get high quality outdoor gear that are difficult to get in North America, yet trusted and popular in the Asian camping scene.
đ° Import duties are on us for Canadian orders.
đŠ Free-shipping eligible â Bigtent Explore products count toward the free-shipping threshold.
Duties & Taxes
đšđŠ Canada Orders: Bigtent covers import duties and customs feesâno extra charges after checkout.
đ Other countries: Customers may need to pay import duties and fees upon delivery (not at checkout).
Delivery & Tracking
â±ïž Estimated delivery: Usually 10â20 business days.
đŠ Tracking number: Emailed to you once your package leaves the Bigtent Canada warehouse.
More Details
Bigtent Explore(BE) follows General Policy: General Policy
When do I get the tracking number for my orders?
Most products: within 1â3 business days after you place your order.
Bigtent Direct products: usually within 2â3 business days, once the package leaves our overseas hub.
Bigtent Explore products: about one week after your order, once the shipment arrives at our Canada warehouse and is dispatched to you.
I am ordering from US, is there anything I need to beware?
For U.S. orders, customers usually pay import duties, sales tax, and fees upon delivery, just like a regular cross-border shipment. In the past, items under $800 were duty-free, but that exemption has ended and tariffs now apply. On Bigtent Direct products in your order, a tariff deposit is prepaid at checkout to help avoid unexpected charges and delays at customs.
Why isnât free shipping applied even though I reached the free-shipping threshold?
Did your order include any Bigtent Direct (BD) products?
BD items are excluded from our free-shipping offer, since we already apply a tier-based shipping rate designed to charge you the minimum possible cost for air-direct delivery.
In addition, some products with large dimensional weight or discounted items also be excluded from the free-shipping threshold.
Aside from these cases, free shipping is applied automatically once your order qualifies.
Check free shipping policy for more details (link)
Where is Bigtent Outdoors Ltd. located?
Our headquarters is in Canada, but the shipping dispatching location depends on the product, brand, or shipping method. Orders may ship from South Korea, Canada, or the United States.
Do I really need the shipping insurance (SavedBy Package Protection)?
We strongly recommend keeping it, as it covers any damages, loss, or theft during delivery. This is especially important for Bigtent Direct and Explore orders, since they involve international shipping.
If you choose to opt out, please note that Bigtent Outdoors will not be able to assist with shipping-related problems, as we wonât have the tools to file claims on your behalf.
How can I claim my warranty?
Bigtent Direct (BD) products follow a separate warranty policy.
Most other products, including Bigtent Explore(BE) products, are covered under our General Warranty, but please note that some exceptions may apply.
đ If youâd like to start a warranty claim, chat with us using a link you can find in any of warranty policies.