Shipping
To determine the shipping cost of a product, add the product to your shopping cart and input your zip code in the Shipping Estimator field. We do not ship to other countries but the U.S and Canada. We can ship to residential and commercial addresses in all US States and Canada. 
We do not ship battery products via air transportation(Alaska or Hawaii) at this time, but we’re working on finding a solution for this.

 

iKamper Shipping

  • Ship to Canada only. 
  • Bigtent offers FREE shipping on Rooftop Tents. 
  • Some rural addresses may incur additional shipping costs. 
  • Free shipping applies to Rooftop Tents and Accessories ordered at the same time, not on accessories ordered separately. 

 

iKamper Accessories Shipping

  • Free shipping on orders over C$100, before taxes.
  • Your order has to meet Canada Post size and weight requirements (no dimension greater than 2m, weight less than 30kg).
  • Orders under C$100 sent via Standard Post within Canada is C$10.00. Oversize items will not qualify for free shipping. 

     

    Claymore and Lumena Shipping
    • Free shipping on orders over C$80 (about US$ 60), before taxes. 
    • Your order has to meet Canada Post or USPS size and weight requirements (no dimension greater than 2m, weight less than 30kg). 
    • Orders under C$80 sent via Standard Post within Canada or U.S are C$8.00. 
    • Oversize items will not qualify for free shipping. 

     

    Front Runner Shipping

    • Shipping cost for Front Runner products will be automatically calculated by Canada Post.
    • If you purchase with free shipping item, you will only be charged for shipping the Front Runner products.
    • Your order has to meet Canada Post weight requirements (no dimension greater than 2m, weight less than 30kg). 
    • If you are willing to visit our showroom(#2123 11871 Horseshoe Way, Richmond, BC V7A 5H5, Canada) and pick up your orders, we'll issue a refund for the shipping charge after pickup. 

     

    Shipping Within Canada
    Smaller item orders are sent via Canada Post. Orders are insured in case of damage or loss. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from Richmond or Surrey, BC and take one to two business days to process, in addition to the delivery times shown. Some rural addresses may take longer for delivery. 

    For items that are too large or fragile to be delivered via Canada Post, such as iKamper rooftop tents, we partner with FASTFRATE, specializing in the transportation and delivery of large parcel freight. 

     
    How it works: 

    1. Choose a delivery option for your large parcel item at checkout. 

    2. If you choose the pickup option, we will send you a $100 coupon for your next purchase. 

    3. Your order gets picked up from the warehouse. 

    4. Order is shipped to a local delivery terminal in your region. 

    5. Locations of the Delivery Terminal: ALBERTAATLANTIC CANADABRITISH COLUMBIAMANITOBA & SASKATCHEWANONTARIO & QUEBEC

    6. Upon arrival, the local terminal will contact you to schedule a delivery date and appointment window. 

    7. Day of Delivery: We recommend asking a family member or friend for an extra hand. Be sure to inspect the shipment contents upon delivery. If you have any concerns regarding the condition or packaging of your order, simply describe the issue on the delivery receipt provided by the driver and contact us for assistance. 


    Taxes

    If an order is shipped to the following provinces or territories, Bigtent Outdoors must collect the applicable taxes as described.

    Province/Territory  Applicable Tax
    British Columbia (BC) 7% PST on merchandise and freight plus
    5% GST on merchandise and freight
    Alberta (AB) 5% GST on merchandise and freight
    Saskatchewan (SK) 5% GST on merchandise and freight
    Manitoba (MB) 5% GST on merchandise and freight
    Ontario (ON) 13% HST on merchandise and freight
    Quebec (QC) 5% GST on merchandise and freight
    New Brunswick (NB) 15% HST on merchandise and freight
    Nova Scotia (NS) 15% HST on merchandise and freight
    Prince Edward Island (PE) 15% HST on merchandise and freight
    Newfoundland and Labrador 15% HST on merchandise and freight
    Northwest Territories (NT) 5% GST on merchandise and freight
    Yukon (YT) 5% GST on merchandise and freight
    Nunavut (NU) 5% GST on merchandise and freight

     

    Shipping Within The U.S
    Orders are sent via Standard Post. Orders are insured in case of damage or loss. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from LA, CA and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer.


    Taxes
    If an order is shipped to each provinces or territories, Bigtent Outdoors must collect the applicable taxes.