Shipping Policy


Shipping:


To determine the shipping cost of a product, add the product to your shopping cart and input your zip code in the Shipping Estimator field.

We do not ship to other countries but the U.S and Canada.We can ship to residential and commercial addresses in all US States and Canada.

We do not ship battery products via air transportation(Alaska or Hawaii) at this time, but we’re working on finding a solution for this.

iKamper Shipping:


  • Ship to Canada Only. 
  • iKamper offers FREE shipping on Rooftop Tents. 
  • Free shipping applies to Rooftop Tents and Accessories ordered at the same time, not on accessories ordered separately.
  • Launch Special! Shipping will be free until April!

CLYMORE and LUMENA Shipping: 


  • Free Shipping on orders over US$60, before taxes.
  • Your order has to meet Canada Post or USPS size and weight requirements (no dimension greater than 2m, weight less than 30kg).
  • Orders under $60 sent via Standard Post within Canada or U.S are $6.50.
  • Oversize items will not qualify for free shipping.

Shipping within CANADA:


Orders are sent via Standard Post.Orders are insured in case of damage or loss. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped.Most orders are shipped from Richmond, BC and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer. 

Taxes:


If an order is shipped to the following provinces or territories, Bigtent Outdoors must collect the applicable taxes as described.

Province / territory

Applicable tax


British Columbia (BC)

7% PST on merchandise and freight plus
5% GST on merchandise and freight


Alberta (AB)

5% GST on merchandise and freight


Saskatchewan (SK)

5% GST on merchandise and freight


Manitoba (MB)

5% GST on merchandise and freight


Ontario (ON)

13% HST on merchandise and freight


Quebec (QC)

5% GST on merchandise and freight


New Brunswick (NB)

15% HST on merchandise and freight


Nova Scotia (NS)

15% HST on merchandise and freight


Prince Edward Island (PE)

15% HST on merchandise and freight


Newfoundland and Labrador

15% HST on merchandise and freight


Northwest Territories (NT)

5% GST on merchandise and freight


Yukon (YT)  

5% GST on merchandise and freight


Nunavut (NU)

5% GST on merchandise and freight

Shipping within the U.S:


Orders are sent via Standard Post.Orders are insured in case of damage or loss. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from LA, CA and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer. 

taxes:


If an order is shipped to each provinces or territories, Bigtent Outdoors must collect the applicable taxes.